Refund Policy

Last Updated: 26 October 2025

This Refund & Cancellation Policy applies to all students, customers, and franchise partners of Vats Institute of Engineering and Information Technology Private Limited (“Institute”, “We”, “Our”). By enrolling or purchasing any service, you agree to the terms below.

1. General Policy

All course fees, admission charges, and service fees are non-refundable and non-transferable once payment is made.

2. Course Cancellation by Student

- No refund will be provided if a student cancels or discontinues the course for any reason.

- Fees cannot be transferred to another student, course, or center.

3. Course Cancellation by Institute

If the Institute cancels a course before commencement, 100% fee refund or batch transfer may be offered. Refunds, if applicable, are processed within 7-21 working days.

4. Digital & Online Services

Payments for digital content such as eBooks, videos, online tests, and portal/app access are non-refundable.

5. Franchise Fees

Franchise registration and renewal fees are strictly non-refundable.

6. Examination Fees

Fees paid to external bodies (e.g., NIELIT,UPDESCO,Medhavi Skill University) follow their respective policies. The institute is not responsible for their refunds.

7. Technical Issues

Technical support will be provided, but fees will not be refunded due to internet, device, or connectivity issues.

8. Payment Gateway Charges

Gateway and bank transaction charges are non-refundable.

9. Contact for Queries

Vats Institute of Engineering and Information Technology Private Limited

NH-28 GORAKHPUR ROAD, KUSHINAGAR - 274403

Email: director.vieit@gmail.com

Phone: 9795953571

Website: www.vieit.co.in